Reason Definitions

The following table describes the Reason Definitions options.

Note

This is a multi-record option group. Records can be added as necessary. This parameter group has a maximum limit of 999 records.

Option name	Valid values	Description
Additional Text Prompt Scheme	An alphanumeric value from zero to 255 characters	Determines the text prompt scheme that is used when entering additional information for the specified reason.
Description	An alphanumeric value from zero to 40 characters	Determines the text that is displayed on the POS button of the specified reason.
Franking Slip Template	An alphanumeric value from zero to 40 characters	Determines the franking slip template that is used to frank the specified reason.
Item Level Reason Chit Template Name	An alphanumeric value from zero to 40 characters	Defines the name of the reason’s corresponding receipt template. When the specified reason is applied to an item, the POS application uses this template to print the item chit.
Parent Reason ID	An alphanumeric value from zero to 40 characters	Determines the parent reason ID of the specified reason.
Reason Code	A numeric value from zero to 9999999999999999	Defines the code assigned to the specified reason.
Reason ID	An alphanumeric value from zero to 40 characters	Determines the reason ID of the specified reason. This parameter is the record's key.
Transaction Level Reason Chit Template Name	An alphanumeric value from zero to 40 characters	Defines the name of the reason’s corresponding receipt template. When the specified reason is applied to an item, the POS application uses this template to print a specifically configured copy of the transaction receipt.

Reason ID	Parent Reason ID	Description	Reason Code	Additional Text Prompt Scheme	Item Level Reason Chit Template Name	Franking Slip Template	Transaction level Reason Chit Template Name
AssociateError	(None)	Associate Error	10	(None)	(None)	(None)	(None)
ButtonMissing	DamagedDefective	Button Missing	41	(None)	(None)	(None)	(None)
ChangedMind	(None)	Changed Mind	3	(None)	(None)	(None)	(None)
CustomerChoice	(None)	Customer Choice	11	(None)	(None)	(None)	(None)
Damaged	(None)	Damaged	53	(None)	(None)	(None)	(None)
DamagedDefective	(None)	Damaged/Defective	4	(None)	ReturnItemPrintChit	(None)	(None)
DoesNotFit	(None)	Does Not Fit	2	(None)	(None)	(None)	(None)
DoesNotWork	DamagedDefective	Does Not Work	44	(None)	ReturnItemPrintChit	(None)	(None)
Donation	(None)	Donation	60	(None)	StockWriteOffItemPrintChit	(None)	InventoryAdjustmentsTaxReceipt
Faulty	(None)	Faulty	52	(None)	StockWriteOffItemPrintChit	(None)	(None)
Goodwill	(None)	Goodwill	51	(None)	StockWriteOffItemPrintChit	(None)	(None)
Malformed	Damaged	Malformed	59	(None)	(None)	(None)	(None)
Obsolete	Faulty	Obsolete	57	(None)	(None)	(None)	(None)
OpenBox	DamagedDefective	Open Box	43	(None)	(None)	(None)	(None)
Recalled	Faulty	Recalled	56	(None)	(None)	(None)	(None)
ReliefAid	Goodwill	Relief Aid	55	(None)	(None)	(None)	(None)
SalvationArmy	Goodwill	Salvation Army	54	(None)	(None)	(None)	(None)
Stain	Damaged	Stain	58	(None)	(None)	(None)	(None)
Stained	DamagedDefective	Stained	42	(None)	ReturnItemPrintChit	(None)	(None)
WrongPrice	(None)	Wrong Price	1	(None)	(None)	(None)	(None)