Selling an age-restricted item

When adding age-restricted items to a transaction, the application displays a message for the associate to confirm the customer’s date of birth. When selling multiple age-restricted items, the application requests for age verification only once in a transaction.

Configurable features

The POS application can be configured with the following features:

• Display the Customer Birthdate screen instead of the birth date verification message. Refer to the following option:
  • General > Age Restriction Date Required

To sell an age-restricted item, follow these steps:

1. Scan the item or enter the item code on the keypad, and then select Enter.

   The POS application displays a message instructing the associate to check the customer's ID to verify their date of birth.

   

   Note

   When configured, the POS application displays the Customer Birthdate screen for the associate to manually enter the customer's date of birth.

2. Select Yes on the birth date verification message.

   If the customer meets the age minimum age requirement, the age-restricted item is added to the sales transaction. If the customer is below the restricted age, an information message is displayed and the item is not added to the transaction.

   Note

   An item may require additional information before it can be added to a transaction. If configured, the Additional Item Information screen is displayed after the item is scanned or entered into the POS. For more information, refer to Adding additional item information.

3. Complete the transaction.

Sample receipt

Sales receipt with age-restricted items