Solving Problems

Introduction

The 7168 Series II printer may experience some problems that would need troubleshooting. For example, the power supply may be interrupted or the thermal print head may overheat. A green LED on the operator panel then lights up to signal that something may be wrong. For some problems, the printer communicates the information to the host computer and relies on the application to indicate what the problem is.

This chapter describes common problems that can be troubleshooted. However, if a problem persists, contact a service representative. For more information, refer to Contacting a Service Representative.